Office 365 migration in Taipei

Office 365 migration in Taipei is one of those projects that looks tidy in a plan and rarely stays that way. The first fork in the road is China-specific: stay on the global Microsoft tenant, or move to the 21Vianet-operated service? Everything afterwards — mail flow, Teams history, the audit trail your head office asks for — follows from that one decision.

IT consultants planning a Microsoft 365 migration in a bright office

NETK5 plans and runs Office 365 migration work in Taipei for foreign-owned businesses: a pre-migration audit, tenant and licence review, the cutover itself, and the support in the weeks afterwards when the small problems surface. Global tenant or 21Vianet — that choice drives everything else.

Why Office 365 migration in Taipei is not like migrating anywhere else

People assume the global tenant and the China service differ only in where the servers sit. They don’t: licensing, feature behaviour and routing all vary, and performance is a function of how your traffic reaches Microsoft’s network. Layer the compliance question on top — what you may store where, and what you can demonstrate — and you have a design problem rather than a copy operation.

The audit comes before any mailbox is touched: licences, domains and DNS, mail rules, how Teams and SharePoint are genuinely used, identity configuration, and which devices are enrolled where. A straightforward tenant move then take two to four weeks to cutover.

What we migrate

  • Mailboxes, mail flow and shared mailboxes
  • Teams and channels, carrying chat history across where the move supports it
  • SharePoint and OneDrive content, with permissions verified on both sides
  • Identity — Entra ID, groups, authentication and conditional access
  • Devices and policy, including Intune enrolment
  • Domains, DNS records and the licensing picture on the destination tenant

Mailboxes move first, then the collaboration content, so people keep working while the rest follows.

How a migration runs

  1. Establish what you have today against what the business genuinely needs
  2. Design the destination — tenant choice, licensing, routing
  3. Run a pilot group and record what actually changes for users
  4. Cut over in a planned window; we schedule it outside business hours
  5. Hypercare — we stay on through the settling-in period, while the small faults surface
  6. Leave you with documentation, and keep supporting the estate afterwards

Where we work

We are not a single-city provider. NETK5 dispatches engineers across mainland China: our own team is based in Shanghai, Beijing, Guangzhou and Hong Kong, and we staff projects elsewhere in the country as clients need them — Xi’an, Chengdu, Taixing and beyond. Outside China we have delivered rack-and-stack work and WiFi surveys in Japan, Korea, Singapore and Taiwan, usually for international companies coordinating several sites from a head office that has never been on site.

For Office 365 migration in Taipei that matters in a practical way: work can be planned around a visit rather than a relocation, and the same team that surveys or installs can hand over documentation the head office can actually use.

Our experience

Our China practice dates back to 2002 and Microsoft 365 work sits at its centre. We ran a pilot migration from the global tenant to 21Vianet for a client here, and we run cloud estates day to day — one of them more than thirty Azure virtual machines alongside Microsoft 365. Siemens, Nestlé, McKinsey and JLL are among the names we work with, generally alongside the international IT firms whose client sites we support.

Questions we get asked

Do we have to move to 21Vianet if we are in China?

Not necessarily. Many foreign-owned companies stay on the global tenant quite happily; what you trade is performance, routing, and the ease of evidencing how data is handled. We also see the reverse, 21Vianet back to global, when a company restructures or exits. It depends on your users, your regulator and your head office — which is exactly why we audit first.

How long are users without email?

In a well-planned cutover, not at all in any meaningful sense: mail flow switches in a window and users sign in again afterwards. What takes time is the settling-in — profiles, devices, shared mailboxes, and the occasional Teams channel that behaves unexpectedly.

Can you support us after the migration?

Yes, and a good share of our migration work becomes ongoing support — helpdesk in English and Chinese, monitoring, and someone who already knows how your tenant was built.

Talk to us about Office 365 migration in Taipei

Tell us what you have now and what you need to end up with — tenant, users, sites, and any deadline driving it. We will tell you what the move involves and what it costs before anyone starts.