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IT Maintenance

IT Maintenance

Keep your IT park under control
IT's efficient

With a long experience of IT Services in Shanghai, Beijing, Guangzhou, Shenzhen and Asia, NETK5 provides dependable and innovative IT services for your business. 

Flexible and responsive, we address your IT needs and let you focus on your business objectives.

Regular, scheduled maintenance visits, full support on-site in case of emergency, phone support, ticketing systems and monthly activity summary and recommendations give you peace of mind and a clear overview on your IT System.

Routine visits include:

  • Anti-Virus Updates & Operating System Updates
  • Computer and Network Optimization
  • Backup restoration tests
  • Computer installation according to Client's procedure
  • Printer Configuration
  • Virus removal
  • and much more...
  • What is covered in your IT Maintenance plans?
  • Will you monitor our critical equipment?
  • We provide on-site and remote support

    Full support in case of emergency, remote support, and monthly activity summary and recommendations give you peace of mind and a clear overview on your IT System.

    • We come regularly to check you park
    • We answer within one hour
    • We report on our actions
  • Yes! Our monitoring servers are up 24/7

    We can monitor a wide range of data for your critical servers or network equipment. We raise alerts or warning depending on criteria discussed with you.

    • Equipment Uptime
    • Available disk space
    • Average workload, and more!
  • Can you help us buy hardware or software?
  • Can you help us at night or during week-ends?
  • Yes! We can handle your purchase requests

    We work only with well-known, reliable vendors, with full warranty.

    No need for you to deal with multiple vendors, we centralize your assets management, follow-up on warranty renewal and take care of support requests on your behalf.

  • Yes! We are flexible and available.

    While our Maintenance plans don't cover out-of-hours work, they come with a fixed price for evenings and weekends.

    No surprises, you know exactly what to expect and how much we'll charge.

Still Have Questions? Contact Us!

If you can't find answers to your questions then don't hesitate to contact us directly!
  • 400 690 5218
  • sales@netk5.com.cn